PRIVACY POLICY

Last revised date: March 2023

1. INTRODUCTION
Welcome to use Afficient Academy programs. We are committed to protecting and respecting your privacy. This Privacy Policy (available at https://afficienta.com/Privacy and any other documents referred to) applies to the Afficient Academy web application service (the “Service”) and mobile application (the “App”) and the Company website located at afficienta.com sets out the basis on which any personal data we collect from you, or that you provide to us, will be handled by us.

In this Privacy Policy, the term “personal data” means information that relates to an identified or identifiable natural person. We know that you are concerned about how we use and disclose personal data, and we are committed to complying with data protection and privacy laws that apply to us. This Privacy Policy tells you about the ways in which we protect your privacy and the personal data we process about you.

We wish to remind you that this Privacy Policy applies to personal data that we process when you use the Service. It does not apply to any to third parties’ websites and/or services, such as third-party applications, that you may encounter when you use the Service. We encourage you to carefully familiarize yourself with privacy policies applicable to any websites and/or services operated by third parties. Please be aware that we are not responsible for the privacy practices of any third parties.

By using the Service, you accept the privacy practices described in this Privacy Policy.

2. INFORMATION WE MAY COLLECT FROM YOU
When you use the Service, we may collect the following types of personal data from you:

(i) Data you provide to us directly
We collect information you provide directly to us. In particular, we may collect the following information from our users that may, in certain circumstances, constitute personal data:
Your email address and phone number if you choose to subscribe to our service. Any other information you choose to provide to us or in the Service. If you contact us, a record of this correspondence may be kept.

(ii) Data Collected Automatically
The Service may automatically collect the following information from you that in certain circumstances may constitute personal data:

  • Device data: We may collect information about the device you use to access the Service, including for example the hardware model, operating system and version, unique device identifiers, MAC address, IP Address, and mobile network information.
  • Analytics technologies: Technologies such as cookies, demographic, and anonymous unique identifiers are used in the Service. We use these technologies to analyze trends, administer the Service, and improve the Service.
  • Learning data: We collect the information during your learning process which includes the answers you provide to the practice questions and the time you spend on them.

3. THE PURPOSES FOR WHICH WE USE THE DATA

a) We use the personal data you provide to us directly for the following purposes:

  • To set up and maintain your registration with the Service;
  • To communicate with you;
  • For market research;
  • To audit and analyze the Service; and
  • To ensure the technical functionality and security of the Service.

b) We use the data collected automatically for the following purposes:

  • To improve customer Service;
  • To personalize user experience;
  • To manage the Service;
  • To provide features available in the Service;
  • To develop, improve, and protect our Service;
  • For market research;
  • To audit and analyze the Service, including analyzing trends related to the use of the Service; and
  • To ensure the technical functionality and security of the Service.

4. HOW DO WE STORE YOUR DATA
We store the data in email databases, internal server, and in Customer Relationship Management Tools (CRMs)

5. WHAT ARE YOUR DATA PROTECTION RIGHTS
California Consumer Privacy: https://oag.ca.gov/privacy/ccpa
GDPR: https://www.dataprotection.ie/en/individuals/rights-individuals-under-general-data-protection-regulation

6. WHAT ARE COOKIES
A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies are used to tell the server that users have returned to a particular website.

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

7. HOW DO WE USE COOKIES
Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

8. WHAT TYPES OF COOKIES DO WE USE
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

9. HOW TO MANAGE YOUR COOKIES
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

10. PRIVACY POLICIES OF OTHER WEBSITES
Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

11. HOW WE DISCLOSE DATA
We do not sell, lease, rent or otherwise disclose the personal data relating to our users to third parties unless otherwise stated below.

12. YOUR RIGHTS
You have the following rights with respect to the personal data we hold about you:

The right to know what data we hold about you: If you would like to know what personal data we hold about you, please contact us at privacy@afficienta.com. We seek to promptly respond to your inquiry.

The right to have incomplete, incorrect, outdated, or unnecessary personal data corrected, deleted, or updated. The easiest way to delete or update your data in the Service is to contact customer service at support@afficienta.com.

By providing information to the Service that forms the basis of communications with you, such as contact information, you agree to receive electronic communications from us. However, you have the right to opt out of receiving electronic direct marketing communications from us: All electronic direct marketing communications that you may receive from us, such as e-mail messages, give you an option of not receiving such communications from us in the future. If you have any additional questions about electronic direct marketing received from us, please contact us at privacy@afficienta.com.

13. DATA SECURITY
We take reasonable measures to protect personal data about you from unauthorized access or against loss. Despite these efforts to store personal data collected in and through the Service in a secure operating environment that is not available to the public, we cannot guarantee the security of personal data during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of personal data, we cannot guarantee that our security measures will prevent third parties such as so-called hackers from illegally obtaining access to personal data. We do not warrant or represent that personal data about you will be protected against, loss, misuse, or alteration by third parties.

14. CHANGES TO THE PRIVACY POLICY
From time to time we may change this Privacy Policy. You can tell when changes have been made to the Privacy Policy by referring to the “Last Updated” legend on top of this page. If we materially change the ways in which we use and disclose personal data, we will post a notice in the Service. We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our privacy practices. Your continued use of the Service following any changes to this Privacy Policy constitutes your acceptance of any such changes made.

15. QUESTIONS OR CONCERNS?
Should you have any questions regarding this Privacy Policy, your privacy as it relates to the use of the Service, or the protection of the personal data we hold about you, please contact us via e-mail at privacy@afficienta.com. We seek to promptly resolve any concerns you may have.